Privacy Policy

This Website does not automatically capture any specific personal information from the Users that allows the Department to identify them individually. Through the Citizen Portal, personal information of citizens including name, contact information, government identification details etc is collected, which is voluntarily provided by an individual. If a User chooses to provide personal information on visiting the Website, it will be utilized to provide better policing services for the User and the citizens of the state. The Department does not sell or share any personally identifiable information volunteered on this site to any third party (public/private). Any information provided to this Website will be protected from loss, misuse, unauthorized access or disclosure, alteration, or destruction. The Website does not collect personal information for any purpose other than to help the citizens when they need the services of the Uttar Pradesh Police Department and/or respond to them during an emergency.

The Department may also use the portal to collect feedback from the citizens. The feedback provided will be collected for improvement, and individual data will not be shared with any third party. The Website does not collect information or create individual profiles for commercial marketing. 
Information collected and stored automatically
The Website collects technical information when a User visits to improve the user experience. This section explains how the technical information is collected and handled by the Department.

​ When a User browses, reads pages, or downloads information on this Website, certain technical information about the visit is automatically gathered and stored. This information is not used to identify the User. The information collected and stored about user visits are listed below:

  The Internet domain of the User’s service provider and IP address (an IP address is a number that is automatically assigned to a computer during web surfing) from which the Website is accessed
  The pages/URLs of the 112 UP Website that have been visited by a User
Cookie Policy
A cookie is a piece of software code that an internet web site sends to the browser when information is accessed at that site. A cookie is stored as a simple text file on the User’s computer or mobile device by a Website’s server and only that server will be able to retrieve or read the contents of that cookie. Cookies allow the User to navigate between pages efficiently as they store preferences, and generally improve the user experience of a Website.

The Website uses following types of cookies:-
  Analytics cookies for anonymously remembering computer or mobile device when a User visits the Website to keep track of browsing patterns.
  Service cookies for helping the Website in working efficiently; remembering the selected themes, preferences and keeping track of the pages being viewed.
  Non-persistent cookies or per-session cookies. Per-session cookies serve technical purposes, like providing seamless navigation through the Website. These cookies do not collect personal information of users and they are deleted as soon as the User leaves the Website. The cookies do not permanently record data and they are not stored on the User’s computer’s hard drive. The cookies are stored in memory and are only available during an active browser session. Once the browser is closed, the cookies disappear.